Privacy Policy

Privacy Policy

Last updated: 10/4/25

At Nanny & Governess, we are committed to protecting the privacy and personal data of our clients, candidates, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Who We Are

Nanny & Governess is a specialist agency providing high-quality private childcare and household staff to families in the UK, Middle East, and internationally.

2. What Information We Collect

We may collect and process the following types of personal data:

From Clients:

• Name, contact details, family requirements

• Details of your household and staffing needs

• Location, travel preferences, and relevant lifestyle information

• Feedback and communications with the agency
  
  

From Candidates:

• Full name, contact details, CV, qualifications

• Employment history and references

• Background checks (e.g. Enhanced DBS)

• First aid, language skills, training records

• Right to work documentation and photo ID
  
  

3. How We Use Your Information

We use your data to:

• Match candidates with suitable family placements

• Provide tailored staffing services and support

• Contact you regarding opportunities or services

• Comply with legal or safeguarding requirements

• Improve the quality and security of our services
  
  

We do not sell or share your data with third parties for marketing purposes.

4. How We Store and Protect Your Data

All personal data is stored securely using industry-standard measures. We limit access to your information and ensure it is only handled by staff and trusted partners under strict confidentiality agreements.

We retain data only for as long as necessary to provide services or comply with legal obligations.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data (subject to legal requirements)

• Withdraw consent where we rely on it for processing
  
  

To exercise your rights, please email us at: info@nannygoverness.co.uk

6. Cookies and Website Data

We may use cookies or analytics tools to improve website functionality and understand how visitors use our site. You can manage or disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We recommend checking this page occasionally for any changes. Continued use of our services implies acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Nanny & Governess
Email: info@nannygoverness.co.uk
Phone: +447944492518